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How can I request a copy of my transactions beyond 30 days?

Here are the steps on how to request your transaction history beyond 30 days.

Step 1:

Launch your TOP.PH app.

Step 2:

From the homepage, tap the inbox icon on the lower right side of your screen.

Step 3:

Tap "Transactions".

Step 4:

Below Transactions, tap Request History.

Step 5:

Select the no. of days you want to request and tap confirm. File history will be sent to your registered email in TOP.PH.

Note: Your current transaction history will be deleted after 30 days, you can only request a transaction history for your past 90 days' transactions.

Step 6:

A successful request will appear on your screen, please check your email to confirm your transaction history request.