How can I edit my Profile? Here are the steps on how to edit your Profile. Step 1 Launch your TOP.PH app. Step 2 On your
What is my TOP.PH account name and number? To know your TOP.PH account name and number, follow these steps. Step 1 Tap Top Up on your homepage. Step
What should I do if I forgot my password? If you forget your password, follow the steps below to reset it. Step 1 Tap Log in. Step 2 Tap
How can I change my password? To change your password, follow these steps: Step 1 Tap the Settings icon located in the lower right corner. Step
How can I change my profile photo? To change your profile photo, here are the steps: Step 1 On your homepage, tap your Profile on the upper
How can I upgrade my account to Advanced? You can upgrade your account to the Advanced wallet level by following these steps: Step 1 On your homepage, tap
How can I Change my email address or mobile number? If you would like to change your e-mail address or mobile number, please follow these steps. Step 1 Login to
How do I deactivate or delete my account? To deactivate or delete your account, you have to: Step 1 Go to Homepage and tap the “Settings” icon on
How to enable Biometrics? Here’s the steps to enable your biometrics. Step 1 Log in to your TOP.PH account. Step 2 Tap the “Settings”
Account Details FAQ 1. I forgot my username. Can I input my Email Address or Contact number when logging in? Yes, when logging